COMPTIA A+ Practice Exam

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Ace your COMPTIA A+ certification with our practice exam. Engage with a variety of questions including multiple choice and performance-based, complete with hints and detailed explanations. Prepare effectively and boost your confidence for the big day!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

Which statement best describes the third step of the CompTIA troubleshooting method?

Document all activities and findings
Verify the system is working and apply maintenance
Test the established theory to determine the cause
Plan and implement a solution to the problem

The correct answer is: Test the established theory to determine the cause

The third step of the CompTIA troubleshooting method involves testing the established theory to determine the cause of the problem. This means checking the hypothesis formed in the previous step and conducting relevant tests and experiments to either confirm or rule out the cause. Option A is incorrect because documenting activities and findings typically occurs in the first step, while option B is incorrect because verifying the system and applying maintenance is typically done after the cause has been determined. Option D is incorrect because planning and implementing a solution is usually the final step of the troubleshooting process.